Protecting and retaining your employees
Administration of healthcare and death & disability plans
VIVINTER is the SIACI SAINT HONORE group’s brand that administers the complementary reimbursement of healthcare and death & disability expenses on behalf of your company.
OUR CLIENTSWe administer death & disability and healthcare plans for medium-sized and major companies offering complementary coverage to their employees.
WHICH SERVICES DO YOU REQUIRE?Our claims department offers you:
- Guaranteed neutrality through the independence of its services and the sharing of tasks between two sets of stakeholders (insurers and administrators)
- Reliable and rapid reimbursements
- The option of white label administration
How we assist youEfficient professing of client requests
We favor excellent client relations, and constantly do our utmost to make each contact a personalized and positive experience. All our claims administrators work with the single aim of satisfying your requirements. While undertaking to provide you with a response as quickly as possible, we value the importance of human contact for an ideal management of your healthcare and death & disability benefit
We have implemented various computer systems that make it easier to manage reimbursements. In order to improve claim follow-ups, we have a tool that centralizes telephone and email exchanges. We also develop on-line paperless tools to collect supporting documents (proof of full-time studies for adult children, healthcare expense receipts, etc.).
Find out more about our teams through this film (in french):
WHY CHOOSE SIACI SAINT HONORE?
The 230 employees of the administration platform work every day for client satisfaction and process optimization.
910,000 insured members in France
Almost1 million telephone calls received each year
Client satisfaction rate of 92%